Whilst this is our first report on our economic, social and environmental impacts, our sustainability journey actually began over a decade ago in 1998 with the launch of our environmental product offering.  This launch also presented us with the opportunity to redefine our own values and culture to focus on being a business that has a positive impact on all our stakeholders.

This report details our key sustainability impacts. The issues covered in this report have been chosen by applying the Global Reporting Initiative guidelines – the most widely used sustainability reporting framework in the world – which have helped us identify key sustainability metrics to report on.  Our Internal CSR committees have also helped identify the issues which were seen as most relevant to include, with committee members coming from a wide range of divisions including health and safety, environment, legal, finance, human resources, marketing and merchandising.